1st June 2009
Dear BaBeeCard cardholders,
The company (you can find more details on the company under our terms & conditions page point 21) who perform our card application processing and call centre would like to apologise to certain applicants who have experienced delays in receiving their prepaid cards and PINs in the post and also call centre issues. These delays have been completely outside the control of BaBeeCard.
I wanted to personally assure you that BaBeeCard is committed to providing the highest standards of customer satisfaction and this matter has been addressed at the highest level and is now resolved. If you are experiencing any other issues regarding our service then please do not hesitate to contact me directly at gemma@babeecard.com
Your sincerely,
Gemma Johnson
CEO
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